——- Video Timestamps ——-
00:00 Introduction
01:19 What is the Closed File Review?
05:26 About Lynette Young, ClaimWizard
08:37 CFR in the Insurance Industry
15:50 Closed File Review Breakdown
24:04 Process Evaluation
41:39 Business Intelligence
46:09 The Closing Process
52:13 Business Process Book Recommendations